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Rosemary Addis, Department of Education, Employment & Workplace Relations

"We engaged Liana Downey & Associates in 2011 to provide strategic advisory services in connection with an innovative collaboration between our department and community. In essence, we were incubating an ambitious whole-systems approach to working with communities experiencing the greatest disadvantage, with the aim of achieving transformation over a generation. Liana is a delight to partner with. She is not only professional and approachable, but also highly intelligent and empathetic. Her work was of the highest quality. Liana and her team worked in a genuinely collaborative way and were able to navigate the needs, interests, language and demands of a range of stakeholders. Liana is also able to attract people to work with her who share these capabilities and her strong values base."