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Fran Thorn, Secretary, Victorian Dept of Human Services

"Ms Downey provided excellent content and leadership to a project that required a very high level of senior executive involvement. She won the respect of these leaders through the thoughtful and challenging process as well as the richness of the outcome. She is not afraid to challenge, but does so in a manner that instills confidence and does not affront. I would be very happy to re-engage Ms Downey and can recommend her highly for strategic insight, rigorous analysis and project leadership."